Support
We're here to help. Find answers below or reach out directly.
Email Us
For account issues, bug reports, or general questions:
support@fitkrew.app
Feature Requests
Have an idea to make FitKrew better? We'd love to hear it:
feedback@fitkrew.app
Frequently Asked Questions
How do I create a workout group?
Go to the Groups tab, tap the "+" button, fill in a group name and optional description, then invite friends by sharing the invite link or searching for their username.
Can I share a workout in real time?
Yes! Start a workout and invite friends to join your shared session. Everyone's sets and reps sync live, and you'll see a combined summary at the end.
How does PR detection work?
FitKrew automatically compares your current performance against your history for each exercise. When you lift more weight or complete more reps than ever before, a PR badge appears instantly.
How do I change my weight units (kg/lb)?
Go to Profile → Settings → Preferences. You can switch between kilograms and pounds at any time. Your existing data will be converted automatically.
How do I cancel my subscription?
Subscriptions are managed through the App Store. Go to your iPhone Settings → Apple ID → Subscriptions → FitKrew to manage or cancel your subscription.
How do I delete my account?
Go to Profile → Settings → Account → Delete Account. Your account will be scheduled for deletion and all associated data will be permanently removed within 30 days.
Can I make my profile private?
Yes. Go to Profile → Settings → Privacy. You can set your profile visibility to public, followers only, or mutual followers only.
I found a bug. How do I report it?
Email us at support@fitkrew.app with a description of the issue, your device model, and iOS version. Screenshots help a lot!